# Support

Should you experience any issues with Easy Console, our support team is available to assist you at any time. You may either open a new support ticket or contact us directly via email – we are here to help.

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<support@twincapfirst.ch>
{% endhint %}

You can also contact us via the following phone numbers for any assistance over the phone.

{% hint style="info" %}
**Switzerland:** +41 44 666 50 50

**Germany:** +49 7431 893 99 60
{% endhint %}

If you would like a consultation regarding the product, you are welcome to book an appointment with us.

{% embed url="<https://twincapfirst.ch/en/contact/>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.easydirectory.easyplatform.app/troubleshooting/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.